BIAB / Builder Gel Overlay with Gel Color

Cancellation Policy

To respect our technicians’ time and appointment availability, please cancel or reschedule your appointment at least 1 hour before your scheduled service. Cancellations made less than 1 hour before the scheduled appointment and no-shows will result in the appointment deposit being non-refundable. If you arrive too late for your scheduled appointment and we are unable to provide the service without affecting other guests, the appointment may be treated as a no-show, and the deposit may be forfeited. If you cancel or reschedule 1 hour or more in advance, the late-cancellation/no-show penalty does not apply. The deposit is not an additional service charge. For completed appointments, the deposit will be applied toward the total cost of the service, and the remaining balance will be due after the service is completed.